This year we will take on five or six new accounts. We have found that many prospective accounts have already decided what they want and are just looking for someone to do the work for them. And it may seem like an entirely reasonable expectation.

This becomes a problem for us when their idea is based on something they saw someone else do, heard about on TV, or read about in a magazine. We are not interested in getting paid to build something the customer thinks they want, but that we already know will not work to achieve the result they need. Yes, we can help, but you will need to let us help.

We now have somewhere in the neigborhood of 12 million pages indexed.